Return Policy really cares about customer’s satisfaction. That's why our company guarantees that you can return your order and get a refund. If there is something you don`t like about the purchased items, just let us know to arrange the return or exchange in accordance with our Policy .

Please, keep in mind that every seller has a different return policy. Find out what the seller's policy is before you buy. Note that these policies may change during promotions and for items on sale.

Note that you will be allowed to bring goods back only if you fulfill the set of conditions:

  • The device must be sent back in its original unworn package in 30 days term upon delivery;
  • The device must be sent back with all the accessories you have got: antennas, cables, power supply, manual and mounting accessories;
  • Contact our manager before returning the device to get all the instructions otherwise we take no responsibility for receiving the device and making a refund;
  • A client is responsible for paying the shipping costs and the import fees (not for EU countries) in case of order return for refund, replacement, repairing or return after repairing;
  • Note that a refund amount equals 75% from the repeater cost (25% is deducted as a restocking fee). In case of order cancellation because of the buyer before sending goods you will receive the refund of 95% (excluding 5% Safe Charge Fee).

In case the item you received was damaged or defected, than you will receive a free replacement. After we receive the damaged item back, we will send the replacement to you free of charge as soon as it is available.

We provide our products with 3-year warranty*. Your return order will be proceed in 2-3 weeks terms.

Important! We kindly ask you to check the external state, the whole kit and manual availability of the required equipment within a week after the product acceptance. In case you find some inconformity to the ordered kit or any external damages of the equipment you're welcome to contact our client support service in order to change the equipment  or find any other solution to the issue.  

If a client appeals to the client support service concerning incomplete kit or exterior damages within more than 2-week period the client support service has the right to deny free change of the equipment or part of it. Such a condition is valid in case the doubts appeared that the product was damaged  (or part of the kit was lost) after the order acceptance by the client. 

*Please, note, that the 3-year warranty is applied since March 1st, 2018. All signal boosters purchased before March 1st, 2018 are covered by a 2-year warranty.

Have a problem with cell phone signal? Let us take care of it for you

Your comfortable and stable mobile connection is only in one click away. Just let us know about your problem and get professional help

or simply contact us: [email protected], +16178610605 (Sales), Sales Chat

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