Hello. I've got a question about the work of my AT 4000 wireless phone booster external antenna. I purchased this awesome device a year ago and I’m really happy about its effective and no-failure work. Due to it I've forgotten about constant failures and bad connection, so my Internet surfing gives me a lot of pleasure and bright moments in the World Web. But recently the quality or to be more accurate the speed of 3g network has become slower. May be the reason is in the external antenna of the booster?
Hello. AnyTone's glad to meet you on our website and wants to thank you for your trust and there is nothing better for us, but having positive comments by thankful customers. Our production is widely spread around the world and people in different countries are happy about using AnyTone cell boosters.
The 3g wireless phone booster AT4000 by AnyTone you've purchased is a very popular 3g booster among the users and characterized by high efficiency and effectiveness. We hope that you appreciate its beautiful design, compact size and effective working features. It can be used in a small private house, or other small area as an office, a garage shop and so on. So before solving your problem we have some questions to you.
First of all it would be nice to know why you've decided that the reason of low signal is in the external antenna? Any antenna works well if it is directed properly and have no damages as well. In your situation as a rule the first step is to check the direction of the exterior antenna towards the nearest base mobile station in the area you live in. Another reason of failure antenna working can be its possible damages because of weather conditions and possible accidents. So you should check the external antenna condition for possible damage. In case it’s damaged, feel free to order another antenna on our Accessories Page. If it turns out that you have got no problems with the condition of the antenna and the 3g signal of your Internet connection was effective enough for a year you've been using a wireless phone booster AT4000, we guess that the reasons of bad 3g connection can be because of your mobile operator. The best decision would be to know about any changes in Internet tariffs or reducing the data rate by your operator and even its working frequency. You can use Helper on our website for this.
Our 3g signal boosters improve the quality of the 3g connection, but do not increase the speed of data rate within the opportunities of umts technology. Surely boosters stabilize the quality of the 3g connection and eliminate frequent disconnects thus the speed of 3g signal seems to be faster. But we recommend you to change your mobile operator or just change the tariff of the Internet connection of the operator you use according to the speed of data entry. Good luck and for more information contact AnyTone's customer service.
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