Ofte stilte spørsmål – Dårlig signal er ikke et problem lenger | MyAmplifiers

FAQ

About Boosters and MyAmplifiers

Hvor mange mobiler og 3G-forbindelser kan støtte en mobilrepeater samtidig?

I teorien er antall abonnenter samtidig ikke begrenset. For eksempel, i følge en AnyTone-test kan en AT-6200W støtte over 1000 mennesker som bruker sine 3G-mobiler samtidig, innenfor et område på 500 m2, uten problemer. Den viktigste faktoren er å ikke bevege seg ut av dekningsområdet.

 

How many mobiles and 3G connections can support a cell phone repeater at the same time?

The number of simultaneous subscribers is not limited. For example, according to our tests, an NS300GW can support over 100 people using their mobiles at the same time, within an area of 300m2, without any problems. The key factor is not to move out of the area of coverage.

 

Is it safe to use a cell phone repeater?

Everybody knows that mobile phones emit radiation that harms our health. The good news is that by using a cell phone repeater you can significantly reduce the level of radiation emitted by your phone. Additionally, every cell phone repeater from our store meets the international standards of CE and RoHS.

 

Why do I buy at your online store?

Being one of the leading companies selling cell phone repeaters, Myamplifiers.com offers you only time-tested and completely safe devices that can be used by multiple mobile phones simultaneously. As well as assisting you to choose the most appropriate cell phone repeater for your needs, you can rest assured that you will receive excellent client service from our professional team and a 2-year warranty. We also offer you a unique possibility to change or return your repeater if, for any reason, it doesn’t fulfil your requirements. Read Here about other advantages you may benefit from when placing an order with our company.

 

Choosing a Booster

Hvordan vet jeg hvilken mobilrepeater passer for mitt land og min mobiloperatør?

Som hjelpemiddel har vi utviklet en spesiell hjelper. For å finne ut hvilke mobilrepeatere passer for ditt land og din operatør, velger du landet ditt, og så viser vi deg alle valgmulighetene.

 

Hvilke betalingsmetoder tar dere?

Det finnes flere muligheter. Du kan betale for en mobilrepeater direkte fra produktsiden med et Visa eller Mastercard kredittkort. For å gjøre det, klikk på “Kjøp nå”-knappen, og du blir automatisk sendt til et betalingsvindu. I tillegg tilbyr vi andre betalingsmuligheter, inkludert Paypal og bankoverføring. Hvis du foretrekker å betale med en av de alternative metodene, annet enn kredittkort, vennligst kontakt oss for å få betalingsdata og detaljer.

 

Installing and Using

Hvordan vet jeg hvilken mobilrepeater som er best for mitt hus?

Mobilrepeatermodellene varierer i dekningsområde og kapasitet. Vennligst les våre anbefalinger: trådløse signalrepeaterpakker for private hus, mobilforsterkerpakker  for kontorbygg. Du kan også lese mer teknisk informasjon i veiledningene, som kan finnes på produktsidene (installasjonsinformasjon).

 

Hvordan fungerer en mobilrepeater?

En mobilrepeater er en toveis enhet som fanger opp mobilsignaler fra nærmeste mobilmast og forsterker det for å forbedre kvaliteten på ditt mobile nærområde. Dette gir den doble virkningen at den både forbedrer mottaket ditt og øker signalet sendt fra din telefon. Hovedhensikten med å bruke en telefonrepeater er å legge 2-3 streker til ditt vanlige mobilmottak. For detaljert informasjon, se siden om hvordan mobilforsterkere virker

 

Can I cover several rooms and floors with a cell phone repeater?

Yes, our devices are able to improve the signal in separate rooms and floors. For such a requirement, please choose one of the more powerful models of cell phone repeaters. The process may get more complicated if the building has concrete walls or metal partitions. In such circumstances we recommend that you Contact our technical specialist to choose the best repeater for your individual situation and needs.

 

What maximum length of the cable can you recommend between an inside antenna and a cell phone repeater?

The length of the cable differs depending on the model of a cell phone repeater. For powerful repeaters such as NS5000 it is 15-20 meters; whilst for smaller ones such as MA300 it is 5-10 meters. However, we strongly advise you to use the standard length of an inside cable in order to avoid signal loss.

 

What maximum length of the cable can you recommend between an outside antenna and a cell phone repeater?

The maximum length differs for each cell phone repeater. For powerful repeaters like NS5000 or NS2500 the maximum length can be 25-30 meters; whilst for smaller models like MA300 o NS250 it is 15-20 meters. However, we strongly recommend our customers using the standard cable length (included into the package) for their particular unit for better signal quality.

 

How to check precise signal level in dB?

To interpret signal level with maximum precision, you’ll need to switch your cell phone into Field test mode (FTM). It’s an application available in free access or a phone mode requiring no extra setups for most popular mobile OS (operating systems). On most used mobile OS the test mode can be started as follows:

  1. iOS. Type * 3001 # 12345 # * and hit Call
  2. Android. Type * # * # 197328640 # * # * to activate
  3. Windows. Type # # 3282 # and start.
  4. Blackberry. Press TOOLS, SETTINGS, STATUS or OPTIONS, STATUS.

Note! To get parameters for 2G, 3G and LTE, disable WiFi. In case you cannot find Field Test Mode on your cell phone, contact us to get the solution.

 

How to aim outdoor directional antenna correctly?

If you don't know exactly where your operator's base station is located, go through the antenna aiming process for getting the best result. To aim the antenna correctly, follow the steps below:

  1. Setup the entire booster system, including antennas and cables, and power it on.
  2. A person on the roof aims the antenna in a certain direction. The other person inside waits for 1 minute and checks signal level on the phone.
  3. Then rotate the antenna its 1/8th of the way around, which equals 45 degrees. The person inside does the same procedure with signal testing.
  4. Repeat the process 8 times until you try all 8 directions, in every 45 degrees sector.
  5. Compare the results of signal testing – the closer dB parameter to 0, the better booster performance you get.
  6. Fix the antenna in the direction with better signal result.

Note! We recommend mounting the antenna on the side of the building aiming away from the building, which will reduce amount of possible obstacles. For your convenience and acceleration of the process perform the testing in pair.

 

How to interpret the results of signal testing in dB?

For maximum precision in signal level testing, switch your cell phone into Field Test Mode and see dB parameter. The closer dB signal level to 0, the better cell phone reception you’ll get.

  • -105 to -100 = Bad/drop call
  • -99 to -90 = Getting bad/signal may break up
  • -89 to -80 = OK/shouldn't have problems, but maybe
  • -79 to -65 = Good
  • Over -65 = Excellent

Your task is to get at least -79dB signal to ensure reliable communication and strong signal inside the building.

 

Ordering and Shipping

Kan jeg bruke en 3G-mobilrepeater for å forbedre mobilkommunikasjon?

De fleste moderne mobiltelefoner kan støtte different frekvensbånd samtidig – 3G for Internett og GSM for mobil kommunikasjon. 3G signalforsterkersett brukes bare til datautveksling og kan bare forbedre kvaliteten på 3G mobilt Internett og apper. Selv om du kan se et 3G-ikon på telefonen din, er det som regel ikke brukt til mobilforbindelse. Så hvis du trenger en mobilrepeater som kan forbedre mobilkommunikasjon, velg en av våre GSM mobilsignalforsterkere (900 Mhz) for de fleste europeiske og asiatiske land. For andre land, bruk vår hjelper.

 

Hvorfor skal jeg handle i deres nettbutikk?

Vi er et av de ledende firmaer som selger mobilrepeatere, og MyAmplifiers.com tilbyr deg kun enheter som er testet over tid og er helt trygge, og kan brukes av flere mobiler samtidig. Vi hjelper deg med å velge den best egnede mobilrepeateren for dine behov, og du kan være trygg på at du vil få utmerket kundeservice fra vårt profesjonelle team, samt 2 års garanti. Vi tilbyr deg også en unik mulighet til å bytte eller returnere repeateren hvis, uansett grunn, den ikke tilfredsstiller dine krav. Les her om andre fordeler du kan få når du bestiller fra vårt selskap.

 

Troubleshooting

Kan jeg installere et repeatersystem uten en tekniker?

Every 3G repeater from Nikrans is compatible with most widespread 3G 2100MHz network standards, including WCDMA UMTS, HSPA, H+, etc. This is a standard frequency for all European and Asian providers.

However, due to some upgrades in local networks within the EU we recommend that you contact your mobile operator first to make sure which network standard is supported in your area.

Note! 3G repeater are designed to improve 3G mobile Internet only, and cannot be used for voice communication. For phone calls take a look at GSM repeaters.

 

Er det trygt å bruke en mobilrepeater?

Every 3G cell phone repeater has LED indicators. The green LED indicates the device status. When it is on, the cell phone repeater is powered on and is working properly. The red LED indicates the 3G signal reception. When it glows or blinks, the device is receiving a 3G signal. Beware of Alarm LED indicating problems in repeater functioning. When Alarm is ON (red), the repeater will not work correctly.

Please, also note that the quantity of LEDs and their indications may differ depending on a repeater model. For more information read a manual to your cell phone repeater model.

 

Kan jeg dekke flere rom og etasjer med en mobilrepeater?

Ja, våre enheter kan forbedre signalet i flere rom og etasjer. Til dette er det best å bruke en av de kraftigere modellene. Prosessen kan bli mer komplisert hvis bygningen har betong- eller metallvegger. I slike tilfeller anbefaler vi at du kontakter vår tekniske spesialist til å velge den beste repeateren for din individuelle situasjon og behov.

 
 

or simply contact us: contact@myamplifiers.com, +(44)2037691854 (Sales), Sales Chat